HARDWARE
The following are hardware requirements you must meet for full SLAs to be in effect while on a Managed Service Agreement with IT’S FUBAR Technology services. Other equipment may be supported at Our discretion, but it is unlikely Our Guaranteed SLA will apply.
SERVERS
HP, Dell, Lenovo or SuperMicro servers with the following characteristics:
Hardware:
- Intel Xeon or AMD Epyc processors
- 16GB RAM or more
- Redundant storage
- Redundant power supplies
- Current warranty & support coverage
- Refer to operating system list below for OS support.
General Requirements:
- Must have active antivirus [where applicable].
- Must be joined to a managed directory (Active Directory or Azure Active Directory Domain Services) [where applicable].
DESKTOPS, LAPTOPS & WORKSTATIONS
Business or Enterprise models from HP, Dell, Lenovo, or Microsoft with the following characteristics:
- Intel i5+ 8th Gen or above, or AMD Ryzen 5+ 2000 series or above processors
- 8GB RAM or more
- A 256+ GB Solid State Drive (SSD)
- Current warranty & support coverage
- Refer to operating system list below for OS support.
General Requirements:
- Must have active antivirus.
- Must be joined to a managed directory (Azure AD, Active Directory or Azure Active Directory Domain Services).
ACCESSORIES
- UPS: APC, CyberPower, Socomec
FIREWALLS
- All Sophos supported XG models
- All Watchguard supported models
- All Fortinet supported models
SWITCHES
- Ubiquiti Unifi switches
- Cisco Small Business Series
- Mikrotik
WIFI ACCESS POINTS
- Sophos AP & APX models
- Ubiquiti Unifi AC models
- Ubiquiti Unifi AP models
- Ubiquiti Unifi HD models
NETWORK ATTACHED STORAGE (NAS)
- QNAP SMB and Enterprise models
- Synology SMB and Enterprise models
- TrueNAS on Enterprise hardware
VOICE OVER IP PHONE SYSTEMS
- 3CX Phone System
- Avaya IP Office
- Microsoft Teams
- Yealink Handsets
CLOUD
- Microsoft 365 (M365)
- Microsoft Azure
- Amazon Web Services
SOFTWARE
OPERATING SYSTEMS
- Windows 10 or Windows 11 Pro/Business/Enterprise (Desktops/Laptops)
- Windows Server 2016+ (Servers)
- Windows Server 2012 R2 (Servers, supported until October 2023)
- VMware ESXi 7.0+
- TrueNAS Core, TrueNAS SCALE
- Proxmox