Legal

Below you will find links to the Critical Information Summaries associated with our Telecommunications products.

Voice:

• CIS – SIP FlatRate
• CIS – SIP PAYG
• CIS – Mobile Standalone
• CIS – Mobile Pooled

Data:

• CIS – NBN TC-4
• CIS – Opticomm

The below links will take you to our Product Schedules, which apply additional terms and conditions which take precedence over our General Terms and Conditions (SFoA):

• Product Schedule – Internet & Data Services
• Product Schedule – IT Services
• Product Schedule – Voice Services

Here you will find the CSG waiver that applies to all of our Voice Services:

• CSG Waiver

You will find a link to our General Terms and Conditions below. This is also known as our Standard Form of Agreement:

• General Terms & Conditions

Please also see below for the Microsoft Customer Agreement, which applies when utilising services in the Microsoft Cloud (such as Office 365, Azure):

• Microsoft Customer Agreement

You will find links to our additional policies below:

• Privacy Policy
• Complaints Policy
• Acceptable Use Policy
• Payment Assistance Policy